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AtkinsRéalis Graduate Analyst – Deskside & Technology Support. This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers
About Company :
We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people.
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Job Description :
We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people.
Roles & Responsibilities:
- Manage IT Asset and configuration (CI / CMDB) management Processes
- Deploy / Image Laptop / Desktop computers and peripherals, record and track assets document during deployment according to IT Services standards and workflow procedures.
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
- Manage all assigned incidents/requests according to defined SLAs (within specific regions) – ensure 100% adherence to RFS & INC Best Practice guidelines
- Typically provides technical support for Internal and External customers
- Support the Senior Desk Side team and Technology Support Engineer Ensure in the maintenance of all local equipment rooms and conference room IT Services facilities.
- Exhibit a flexible approach to working on a rota basis and provide necessary cover when necessary
- Provide weekly/daily reports/time Health checks and updates on current issues
- Full-time On-site availability required.
Job Details:
- Key Deliverables
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook, Printers etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7) as and when needed
- Travel expected to other offices in Bangalore
- Full time On-site availability required.
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