Business Analyst – Telecom Domain in Atos  Full Time

About Company

Atos is a global tech company known for its focus on secure and sustainable digital solutions. With operations in over 70 countries, Atos helps clients across industries transform their digital systems while staying environmentally conscious.

We bring together diverse teams to create meaningful, future-ready technology. Our goal is to help organizations make smarter choices with their digital infrastructure—securely and sustainably.

Atos encourages a collaborative work culture where innovation, responsibility, and continuous learning are part of everyday life

Job Overview

A business analyst will be joining our project team. You will report directly to the project manager and collaborate with other business analysts. Performing thorough requirements analysis, recording procedures, and conducting some user acceptance testing will be your primary responsibilities. You should naturally think analytically and be able to explain complex ideas to non-technical users if you want to succeed in this position.

A business analyst is a crucial member of any project team. Serving as the primary point of contact between the project manager and the users, they collect data, record procedures, and have users verify the finished documents.

Roles & Responsibilities

• Design workflows for emergency response, call routing, and dispatch operations.
• Analyze call flows, GIS integration, and CAD systems for optimization.
• Ensure seamless interoperability between PSAPs, ESInet, and telecom networks.
• Act as a liaison between emergency teams, telecom providers, and IT developers.
• Develop UAT plans, support validation, and troubleshoot deployments.
• Maintain documentation, track incidents, and ensure FCC, NENA, and DHS compliance.
• Skills: Experience in Telecom domain, SQL, APIs, JIRA, Visio

Qualification & Skills

• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.