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0-1 years / 2023 Batch / 2024 Batch / 2025 Batch / BE/BTECH / Freshers / Mumbai

CometChat Trainee Engineer React JS-Technical Support freshers apply now Full Time

CometChat Trainee Engineer React JS-Technical Support freshers apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.

About Company :

Our company has seen rapid growth, thanks to several market validations — including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, and Matchstick Ventures. CometChat raised a Series A round from Signal Peak Ventures, bringing our total funding to $16M.
We believe the interface of the future is conversation — not clicks. Every app will soon have an AI layer that’s as native as text messaging today. That’s why we’re building the infrastructure for the world’s AI-powered conversations — from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.

Job Description

We are looking for a React.JS developer with 0- 1 year of experience. You will coordinate with the rest of the team working on different layers of the product. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality products is important. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required:

Role and Responsibilities

  • Responsible for answering and solving customer queries via live chat, email, and calls
  • Develop a deep understanding of the Product.
  • Learn the codebase – how classes/components/functions/events work together and affect each other
  • Help customers implement a chat solution by walking them step by step through any aspect of the integration process that is giving them trouble
  • Know the documentation inside and out to find the correct documents for customer issues
  • Analyze customer codebase errors to identify whether the root cause lies with the customer’s implementation or CometChat’s platform.
  • Diagnose product bugs by replicating customer-reported issues using CometChat sample applications.
  • Reply to support requests via chat and email – including technical and nontechnical support queries
  • Join and lead customer calls where customers explain and show code-based errors and issues
  • Work on minor bug fixes

Qualification

  • Understanding of OOP concepts
  • Good analytical skills and problem-solving skills
  • Proficient understanding of JavaScript (ES6+), JSX, and React principles.
  • Ability to write code for the given problem
  • Understanding of Software Development Life Cycle (SDLC)
  • Knowledge of any coding/scripting languages such as HTML5, JavaScript, PHP, NodeJs would be an added advantage.
  • Ability to learn new software and technologies quickly.
  • Ability to follow instructions and work in a team environment.

Job Overview

  • Date Posted:
  • Expiration date: February 5, 2026
  • Job Title: CometChat Trainee Engineer React JS-Technical Support freshers apply now
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