Concentrix new hiring for Specialist, Operations Support any graduate can apply Full Time

 we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Responsibilities:

• Proactively identifying data needs and bringing solutions to stakeholders before being asked.
• Strong interpersonal and team collaboration skills in a fast-paced, cross-functional environment.
• Precise handling of data—both for accuracy and to surface insights relevant to decision-making.
• Working alongside leadership teams to refine strategies based on data insights.
• Monitor and ensuring timely completion of projects while maintaining visibility on timelines, dependencies, and priorities.
• Tracking and managing ongoing projects, tasks, and team commitments
• Working alongside leadership teams to refine strategies based on data insights.

Eligibility:

• Demonstrated ability of data analysis tools such as Tableau, Zendesk Analytics, Talkdesk Explore, and similar tools
• Familiarity with technology platforms and understanding of customer journey analytics such as Zendesk, Talkdesk, and similar tools.
• Hands-on experience in collecting and interpreting customer data across multiple channels (e.g., surveys, digital feedback, NPS analysis).
• Business Analyst from a BPO background preferred.