• Position: Junior Network Engineer
• Job Location: Chennai
• Employment Type: Full Time

Job Overview

We are seeking a skilled Junior Network Engineer with a strong background in network, AI, and IT security to join our IT team in Chennai. This role is critical in managing and maintaining our network infrastructure, ensuring seamless operations, and implementing AI strategies to enhance IT security. The ideal candidate will have experience with Fortinet firewalls, Apple macOS, and JAMF, along with excellent communication skills. This role supports an Apple-only workstation environment and requires close coordination with the Security Operations Team.

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Roles & Responsibilities

Workstation Management:

• Install, configure, and maintain all employees’ Apple MacBooks, ensuring they are in good physical condition and up-to-date with OS and application patches.
• Ensure workstations are equipped with EDR/AV software and comply with corporate policies.
• Manage software patching and updates for all devices.
• Troubleshoot and resolve workstation-related issues.
• Manage workstations with MDM policies and profiles.
• Install, uninstall, and upgrade OS and applications as needed.

Network Management:

• Manage and maintain Fortinet firewalls, network switches, ISP connections, and network-related hardware (printers, faxes, etc.) at the Chennai Corporate Office.
• Ensure network devices are updated, documented, and regularly inventoried.
• Troubleshoot network issues and outages promptly to minimise downtime.
• Implement and manage network security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
• Deploy and monitor corporate office premises network devices.
• Ensure network security through access controls, backups, and firewalls.
• Upgrade systems with new releases and versions.

IT Support and Training:

• Serve as the primary contact for workstation issues, working closely with both corporate and remote employees on IT/OS and application-related problems.
• Help IT Desk services and conduct training programs for employees.
• Collaborate with HR for employee induction programs, providing training on IT policies and procedures.

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Experience

• Minimum of 0-1 years of experience in network administration.
• Ability to maintain Fortinet firewalls.
• Experience implementing AI technologies in an IT environment.
• Familiarity with security protocols and compliance standards.

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