Finally Amdocs started hiring Media Operations Technician Full Time

Primary Activities and KPI’s

• The role is measured by how well the MOT’s responsibilities are completed whilst working to a deadline. Also, by how well the person works independently and as a team member as well as with other departments.
• Deliverables are publishing assets on time to schedule, escalating issues, communicating to customers, team, and departments.
• The core activities of this role are split 80% operational (publishing tasks) 20% administration (meetings, reporting, client communication).

Role and Responsibilities

• Preparation of content, metadata, image and related asset files and publishing via Vubiquity’ s CMS in line with deadlines set and restrictions laid down by customer platforms.
• Monitoring content processing through Vubiquity’ s workflow tools and updating work orders in a timely manner.
• Registering, checking, and uploading promos, images and metadata in publishing CMS for all titles and update as needed.
• Liaising with internal Programming, Traffic, Media Operations and Editorial teams on scheduling, trafficking, delivery and processing of media and metadata files.
• Monitoring of asset progress through various stages, ensuring all stages are completed on time
• Carry out QA checks on the affiliate’s platform via a set-top box or app to ensure content appears correctly in assigned UI locations and folders.
• To remedy faults/issues where appropriate, including reacting to incidents when and as they occur through to resolution.
• To communicate with affiliate’s operations department on delivery queries in a professional manner.
• To carry out ad hoc tasks when requested by the Publishing Team Lead or Client Services Account Manager.