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0-2 years / BCS/BSC / BE/BTECH / Freshers / Pune

Ivalua IT Global Services Associate Full Time

Ivalua IT Global Services Associate . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.

About Company :

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world’s most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Job Description

Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts in charge of the deployment and operation of the Ivalua Cloud which hosts the environments for our clients around the world.  It is also responsible for internal IT infrastructures, IT applications and data, as well as IT support for our users. In this context of growth, we are looking for an IT Global Services Associate to strengthen our team in Pune.

This is an exciting opportunity for an IT Global Services Associate at Ivalua. You will be reporting to the Director, IT and will provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center.

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Role and Responsibilities

  • Provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center.
  • Act as a global IT helpdesk, handling incident resolution, troubleshooting, and end-to-end solution integration.
  • Perform system installations, configurations, health checks, and basic security monitoring.
  • Assist in change management, documentation, and infrastructure monitoring.
  • Support onsite operations, meeting rooms, and basic IT/security tasks.
  • Work in shifts with functional oversight and collaborate closely with Pune IT teams for knowledge sharing and escalations.

Skills and Experience:

  • Maximum upto 2 years of experience in level 1 IT support function preferably in a production/data center environment
  • Open to work in shifts (rotational and/or night shift)
  • BE/BTech or master’s degree in computer engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.

Soft Skills:

  • Relevant IT Security Certifications.
  • Good communication skills, problem solving aptitude,team player

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Job Overview

  • Date Posted:
  • Expiration date: January 4, 2026
  • Location: Pune
  • Job Title: Ivalua IT Global Services Associate
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