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0-2 years / BE/BTECH / Freshers / Pune

Johnson Graduate Engineer Trainee announced for freshers apply now Full Time

Johnson Graduate Engineer Trainee announced for freshers apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in , India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.

About Company :

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue.

Overview:

The candidate will work with leading-edge technologies & IoT platform in Digital Solution – OpenBlue Global Customer Support team. Primary role is to provide world class technical support to Johnson Controls OpenBlue Enterprise Manager (It is a suite of apps to monitor and improve energy efficiency, asset performance, maintenance, and space performance for occupant comfort and satisfaction) This role will be interacting with end customers, branch teams and third-party partners to provide first-level technical support. The support will include providing resolution based on analysis of HVAC & BAS data generated by IoT platform. It will also involve extensive collaboration with development & DevOps team to seek faster resolution times.

Central Operations Group (COG) helps drive firm billing/collection and keep its DSO cycle under check. It also manages project financials from code creation to closure and creates financial reporting to drive business efficiencies

Responsibilities:

  • Understand data flow from source BAS to IoT platform and analyze data related issues like bad, unreliable data Diagnosing and troubleshooting customer issues to ensure effective resolution of problems, maintaining customer satisfaction as a top priority.
  • Documenting all support interactions in the ticketing system, ensuring that each case is logged accurately and completely for future reference.
  • Collaborating with other technical teams to escalate complex issues and ensure seamless resolution for customers.
  • Utilizing analytical skills to identify patterns in customer queries and contributing insights for process improvements.
  • Participating in training sessions and workshops to enhance your technical knowledge and professional development.
  • Assisting in the development and refinement of standard operating procedures (SOPs) and knowledge base articles to improve overall service delivery.

Qualifications

  • B.E / B. Tech
  • Overall, 0-2 yrs.

Required Skills & Qualifications

  • Basic understanding of IoT technologies
  • Python programming
  • PowerBI data visualization, Postman for API testing, Thermodynamics principles, and HVAC system operations.
  • Strong analytical and troubleshooting skills with a customer-centric approach to service.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Positive attitude and eagerness to learn new technologies and processes.

Job Overview

  • Date Posted:
  • Expiration date: March 29, 2026
  • Job Title: Johnson Graduate Engineer Trainee announced for freshers apply now
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