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About Company
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Job Overview
The Retail Business Systems (RBS) group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best catalog quality, wide selection, supply chain defects and compliance programs. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled have a direct impact on customer buying decisions and online user experience.
Key job responsibilities
- Own the defect elimination goal for the functional unit
- Dive deep and understand different upstream systems & processes that lead to product defects,
- Drive inputs to improve standard operating procedures, and eliminate defects through upstream process or automation fixes by working with external stakeholders
- Use data analysis to identify gaps, structure initiatives, recommend solutions and drive consensus on strategic inter-function business decisions
- Own the communication and progress updates on multiple projects, assess performance against goals and realign internal/external stakeholders on project deliverables
- Use SQL to create dashboards by task, analyze opportunities, identify patterns and implement proactive solutions
BASIC QUALIFICATIONS
- A bachelor’s or equivalent graduation degree
- Proficiency in customers/stake holder management experience, a strong service mindset and ability to use metrics to identify focus areas
- Ability to interpret data and making business recommendations
- Knowledge of Microsoft Office products and applications
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS
- 0-2 years of program or project management experience
- Knowledge of Advanced Excel (Array and Statistical formulas), Python, Tableau, SQL
- Experience handling projects using six sigma or Lean processes
- Experience using data to influence business decisions
- Experience in e-commerce product listing & catalog
