Orange Business Associate Technical consultant Full Time

To evaluate and maintain our IT systems, we are looking for a flexible technical consultant. Your responsibilities in this position will entail creating creative solutions and increasing the effectiveness of our software and hardware technologies. It can also be necessary for you to give technical advice to employees.

Technical consultants, also referred to as IT support engineers, help businesses run more effectively by offering information technology support. Implementing hardware and software solutions, improving IT systems, and fixing technical problems are some of their responsibilities. They could work as independent contractors or as inside consultants.

Role and Responsibilities

Elevate your career as an Associate Technical Consultant, where you will engage in incident management, technical troubleshooting, and task automation to create impactful solutions for our clients.
• Manage incidents efficiently, ensuring swift resolution to minimize disruption and enhance client satisfaction.
• Conduct technical troubleshooting to identify and resolve system issues, leveraging your technical acumen.
• Automate routine tasks through scripting, improving operational efficiency and reducing manual intervention.
• Collaborate with cross-functional teams to design and implement effective technical solutions tailored to client needs.
• Provide insightful input to enhance service delivery processes and contribute to overall quality improvement.

About you

You are a motivated individual with a Bachelor’s degree in Engineering (BE/B.Tech) and a solid foundation in Cloud technologies, networking, and security systems. Proficient in Python scripting, you possess exceptional communication skills, allowing you to articulate complex ideas clearly while providing technical support. Your background includes relevant certifications and hands-on experience, showcasing your ability to tackle challenges in a fast-paced environment.

Your professional skills:

• A strong understanding of cloud platforms, enabling you to leverage technology for optimal solutions.
• Expertise in networking protocols and configurations, essential for troubleshooting and solution design.
• Solid knowledge of cybersecurity practices, ensuring secure implementations and solutions.