Programmer Analyst in Foundever Full Time

About company :

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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Job Description :

Writing, creating, and maintaining software and programs is the responsibility of the programmer analyst we are seeking. Working on computer systems, creating systems that satisfy business requirements, and conducting cost analysis are among the duties of a programmer analyst.

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Programmer analysts are both computer programmers and system analysts. Program analysts design, build, and insert computer programs and software. Programming experience, strong time management abilities, and the ability to solve system issues are all necessary for success as a programmer analyst. In the end, a great programmer analyst should be able to communicate well, be prepared to put in a lot of overtime, and hold a CompTIA A+ certification.

Roles and Responsibilities

• Knowledge of web application development utilizing ASP.Net, JavaScript, Ajax, HTML, jQuery, CSS, C#, SQL, etc.
• Design and develop complex systems with a high level of reliability and execution speed.
• Database development using Microsoft SQL Server and/or MySQL including table schemas, stored procedures, triggers, database jobs, etc.
• Gather user/client requirements and document business and technical implementation plans
• Assure quality and integrity of final production implementation compliance with committed function, dates, data integrity, and performance
• Production support and incident management, including issue tracking, incident resolution and documentation.
• Perform testing by executing test cases and/or test scripts, capture test results and log test issues/defects in defect management tools such as Bugzilla (or similar tool).
• Work with business analysts and other Developers to implement changes.

Skills:

• Strong analytical and problem solving skills.
• Technical skills required to understand software applications and supported business functions.
• Programming knowledge of object oriented and web technologies.
• Writing database SQL scripts and/or PL/SQL stored procedures.
• Good communication skills needed to interact with business users and technical development team. Ability to work closely with developers and enable them to produce the best application possible.
• Knowledge of both manual and automated testing of complex web applications. Understanding of Unit, Functional, System, Performance, Technical and Operational testing and the tools utilized.
• Knowledge of production support and maintenance of software applications.

Additional Information :-