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0-2 years / 2022 Batch / 2023 Batch / 2024 Batch / 2025 Batch / BCA/MCA / BCS/BSC / BE/BTECH / Freshers / Pune

Qualys Technical Support Engineer freshers Full Time NEW

Qualys Technical Support Engineer freshers . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.

About Company :

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.

Job Description :

We are seeking a Technical Support Engineer eager to start or build their career in cybersecurity. This role is ideal for recent graduates or professionals with up to 2-4 years of experience in technical support, networking, system administration, or IT.
In this role, you’ll work directly with Qualys customers and partners to troubleshoot issues, provide technical assistance, and ensure a high level of customer satisfaction with our cloud-based security products.

Your Roles and Responsibilities:

  • Provide technical support for Qualys Security Applications via phone, email, and MS Teams.
  • Troubleshoot customer-reported issues on our SaaS-based platform.
  • Ensure clear, friendly, and professional communication with customers throughout the support process.
  • Work closely with internal Engineering and QA teams to ensure timely resolution.
  • Gain hands-on experience in cloud security, vulnerability management, and enterprise networking tools.
  • Continually build your knowledge in the areas of cybersecurity, system administration, and network protocols.

Required Qualifications

  • 0–2+ years of experience in technical support, IT support, networking, or related fields.
  • Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent.
  • Basic understanding of networking concepts (TCP/IP, OSI model, DNS, DHCP, etc.).
  • Working knowledge of either Linux/Unix or Windows operating systems.
  • Strong troubleshooting and analytical thinking skills.
  • Willingness to work in a 24/7 rotational shift environment.
  • Excellent written and verbal communication skills.

Preferred Qualifications / Nice-to-Have Skills

  • Exposure to basic scripting (e.g., Bash, Python).
  • Familiarity with web services like IIS, Apache, or Nginx.
  • Knowledge of cybersecurity fundamentals (vulnerabilities, threat types, false positives).
  • Awareness of tools like Packet Capture (Wireshark), SSH, or system monitoring tools.
  • Understanding of API concepts and basic regular expressions (Regex).
  • Familiarity with support tools such as Salesforce, Jira, or Zendesk.
  • Certifications: CompTIA Security+, CCNA, CEH, or equivalent (not mandatory but a plus).

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Job Overview

  • Date Posted:
  • Expiration date: March 5, 2026
  • Location: Pune
  • Job Title: Qualys Technical Support Engineer freshers
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