2025 Batch / 2026 Batch / BCA/MCA / BCS/BSC / BE/BTECH / Freshers / PAN India

Recruit CRM Customer Success Freshers (2025 /2026) Full Time

Recruit CRM

Website

Recruit CRM Customer Success Freshers (2025 /2026) . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers

About Company :

Recruit CRM helps recruiters do everything from sourcing candidates on LinkedIn to sending emails, setting up interviews, sending reminders, collecting updated CVs & even collecting client feedback. For the vast majority of our users, we are the main tool they use to get work done every day. We have customers in more than 100 countries across every continent on the planet & take great pride in being the highest-rated product in our category on Capterra: capterra.com/p/174348/Recruit-CRM

Job Description

We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success — Associate upon successfully completing our traineeship program.
In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.

A Customer Success Engineer (CSE) bridges the gap between technical teams and users by managing complex technical issues, offering training, promoting product adoption, lowering churn, and internally advocating for customer needs. CSEs use technical expertise to ensure customers successfully implement, adopt, and maximize value from a product. Technical onboarding, troubleshooting, developing unique solutions, performing product demos, getting feedback, and cultivating enduring client connections are all important responsibilities.

Key Responsibilities:

● Learn our platform Recruit CRM and understand the recruitment business.
● Handle client queries via chat, email and video calls to gain experience.
● Understand and convey customer needs to the team.
● Solve user challenges, providing solutions or workarounds.
● Uphold communication guidelines and procedures.
● Build and nurture client relationships.
● Continuously strive for exceptional service delivery.

Traineeship Details:

● Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month.
● Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success – Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay)

Required Skills & Competencies:

Technical Skills: Strong understanding of the product, troubleshooting, and relevant technologies.
Communication: Excellent ability to explain complex technical concepts to both technical and non-technical audiences.
Problem-Solving: Proactive, analytical, and adept at finding creative solutions.
Customer Focus: Empathetic and dedicated to customer outcomes and success.
Collaboration: Ability to work effectively with sales, support, and product teams.