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Siemens Process Associate. This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in Gurgaon / India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers
About Company :
Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.
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Job Description :
To keep an eye on and manage our manufacturing processes, we are seeking to hire a seasoned process associate. In addition to performing routine equipment maintenance, maintaining inventory and supplies, ensuring product quality, and compiling process reports for the production manager, your duties as a process associate will include analyzing current processes and offering advice on system changes.
Process associates keep an eye on and enhance manufacturing organizations’ production processes. They evaluate the efficiency of current process systems, maintain process machinery, identify machine and material flaws, evaluate overall production quality, and create process reports.
Responsibilities
- Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
- Performing the assigned tasks in a timely manner with highest standards of quality.
- Rigorous follow up and closure of pending queries/open topics with ownership.
- Complete reporting of activities handled on daily/weekly/monthly basis (as per requirements).
- Adherence to robust tracking mechanism on processed transactions daily.
- Flexible working in shifts and during month ends.
Minimum Qualifications
- Excellent command over written and spoken English.
- Good knowledge in MS Office tools (emails, excel & power point).
- Willing to work & deliberate effectively with different stakeholders.
- Manage time effectively and adhere to quick turnaround times, deadlines, KPIs.
- Good team player, quick learner, flexible to work based on deadline-based task.
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