Sutherland is a global leader driving digital outcomes by combining advanced technologies with expertise in customer experience and business process transformation. By improving interactions and personalizing experiences, Sutherland helps clients build better customer relationships through its digital-first approach.
We are seeking an extroverted customer service representative who can quickly, effectively, and amiably answer our customersโ questions about our products. By resolving complaints and product issues and communicating in a courteous, professional manner, the customer service representative will play a crucial role in keeping customers. You will use your multitasking abilities to simultaneously type call documentation, navigate computers, and listen to and speak with customers. Youโll be able to quickly win over customersโ trust and confidence.
A customer service representative answers questions from clients about a businessโs goods and services. To deliver effective service, customer service representatives keep up-to-date knowledge of the business and its products. Another name for this position is customer service representative.
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