Tech Mahindra new Freshers hiring For any graduate 0-2 years experience Full Time

Tech Mahindra new Freshers hiring For any graduate 0-2 years experience . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based PAN India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply Accenture All Active Entry Level Jobs For All Batch Freshers

About Company :

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Job Description :

Welcome to the TechMahindra job application form! As a leading global technology solutions and consulting firm, TechMahindra is always seeking talented individuals to join our team and contribute to our success. Please take the time to carefully complete this application form, as it will be the first step in our evaluation process. We look forward to reviewing your application and potentially welcoming you to the TechMahindra family.

Customer service agents take orders, handle returns, assist clients with complaints and inquiries, and provide information about goods and services. They are occasionally perceived as playing a part in sales by assisting consumers in understanding the goods and responding to inquiries regarding their reservations.

📌 Qualification:

• Graduate with a Computer Science background (Mandatory)
• Engineering degree or certifications in Networking (Preferred)
• Experience:0-2 Years

Role & Responsibility :

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Deep understanding of **home network deployments**
• Knowledge of home networking devices, modems, routers, wireless systems, and VPNs
• Proficiency in **Windows, macOS, Android, iOS**
• Hands-on with **firewall configurations** and troubleshooting
• Familiarity with **non-enterprise networking equipment*