Unacademy Graduate Career Opportunities for Associate – Customer Lifecycle Management Full Time

Unacademy Graduate Career Opportunities for Associate – Customer Lifecycle Management . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in Gurgaon / India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers

About Company :

Unacademy is India’s largest learning platform, on a mission to democratize education for every learner. What started as a YouTube channel has now transformed into a powerful education ecosystem serving millions of learners across the country. We bring together top educators, high-quality content, and innovative technology to deliver engaging learning experiences across competitive exams, professional upskilling, and foundational education. With a commitment to excellence and learner success, Unacademy is redefining how India learns – one lesson at a time.

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Job Description :

We are looking for a detail-oriented and analytical CLM Associate to join our Growth & Marketing team. In this role, you will be responsible for managing communication across the customer lifecycle, executing automated journeys, optimizing engagement, and ensuring seamless customer experiences through data-driven decision making.

Key Responsibilities:

• Build, execute, and manage customer lifecycle campaigns across channels such as email, push notifications, SMS, Whatsapp and in-app.
• Analyze user behavior and campaign performance to derive insights and actionable recommendations.
• Work closely with cross-functional teams such as Business, Design, Product, Analytics and other Marketing teams to ensure a seamless customer experience..
• Monitor performance metrics and share actionable insights to improve communication effectiveness.
• Contribute to improving customer engagement, retention, and reactivation strategies.

Key Requirements:

• Excellent logical reasoning and problem-solving skills.
• Strong written communication skills in both English & Hindi.
• Good understanding of data analysis, ability to interpret numbers, identify trends, and derive insights.
• Hands-on experience with marketing automation tools like WebEngage, MoEngage, or Clevertap is a strong plus.
• Ability to work in a fast-paced, collaborative environment with attention to detail.
• Basic understanding of customer segmentation, funnels, and campaign metrics is preferred.

Why Join Us?

• Work closely with a high-impact Growth team.
• Opportunity to contribute directly to user engagement and retention metrics.
• Fast-paced environment with learning and ownership opportunities.