Application Tech Support Practitioner
Application Tech Support Practitioner
Accenture (HYDERABAD, India )
Latest job opening in Accenture for App Tech Support.As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, communicating with clients, and designing solutions based on deep product knowledge
We are looking for a competent application support engineer to monitor and maintain the performance of our software applications. In this position, you will be responsible for reporting to our senior software engineering team, engaging with colleagues, and executing successful code migrations. You will also need to give IT support to our clients.
Skills set Required for this Job :
- Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. –
- Good To Have Skills: Experience in Customer Service Operations.Â
- Â Strong understanding of technical support processes and procedures.Â
- Excellent communication and interpersonal skills.Â
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information:Â
- The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management.Â
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional technical support
Job Responsibilities
- Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management.Â
- Â Communicate with clients to accurately define their issues and design solutions based on deep product knowledge.Â
- Collaborate with cross-functional teams to resolve complex technical issues.Â
- Â Ensure the smooth functioning of systems and applications by monitoring and maintaining them.
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What are the important dates & deadlines?
Application Deadline
Although they did not provide a deadline for application submission, attempt to apply as soon as you can to gain priority.
Additional Information
Job Location(s)
HYDERABAD, India
Experience
0-2 years
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
