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Application Tech Support Practitioner

Latest job opening in Accenture for Software Development Engineer.

Application Tech Support Practitioner

Accenture (HYDERABAD, India )

Job Description

Latest job opening in Accenture for App Tech Support.As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, communicating with clients, and designing solutions based on deep product knowledge

We are looking for a competent application support engineer to monitor and maintain the performance of our software applications. In this position, you will be responsible for reporting to our senior software engineering team, engaging with colleagues, and executing successful code migrations. You will also need to give IT support to our clients.

Skills set Required for this Job :
  • Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. –
  • Good To Have Skills: Experience in Customer Service Operations. 
  •  Strong understanding of technical support processes and procedures. 
  • Excellent communication and interpersonal skills. 
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: 
  • The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. 
  • The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional technical support
Job Responsibilities
  • Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management. 
  •  Communicate with clients to accurately define their issues and design solutions based on deep product knowledge. 
  • Collaborate with cross-functional teams to resolve complex technical issues. 
  •  Ensure the smooth functioning of systems and applications by monitoring and maintaining them.

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Application Deadline

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Additional Information

Job Location(s)

HYDERABAD, India

Experience

0-2 years

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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