associates play a crucial role in every deal, with such responsibilities as reviewing existing real estate and loan documents, drafting operative assignment agreements and ancillary loan documents, and coordinating the execution and delivery of all closing materials. They frequently interact with customers, use their people skills to help with sales, create a pleasant and clean environment, and ensure that clients and customers enjoy their experience.

• Performs routine assignments within standardised procedures and practices with regular supervision to achieve objectives and meet deadlines (EG plans, designs, and executes items according to given specifications such as performing a standard process step when rolling out the toolchain for volume software production, completing design documentation, integrating a subsystem with guidance, etc).
• Receives instruction, guidance and direction from others and uses own knowledge and existing procedures to solve standard problems (EG performing a subset of activities that are-related with the different software development phases such as software requirement specification, feasibility and cost studies, etc).
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers’ requirements.
• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. Plans technical requirements from customers’ needs. 
• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 
• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 
• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.