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Production Agent

Latest job opening in Wipro | Data Engineer | Freshers job 2024

Production Agent

Wipro ( Hyderabad, India )

Job Description

Latest job opening in Wipro for Production Agent.To establish production schedules, supervise production procedures, and guarantee that the necessary materials are chosen and acquired, we are seeking a highly organized production Agent.

To establish production schedules, supervise production procedures, and guarantee that the necessary materials are chosen and acquired, we are seeking a highly organized production Agent. Production managers are also in charge of making sure that safety and health regulations are followed and that machinery is operating properly.

Skills set Required for this Job :
  • Familiarity with Google/Apple Maps would be added advantage
  • Associate will work on multiple short- and long-term map projects. Must be able to adapt to new projects
  • Strong analytical and problem-solving skills
  • Attention to detail to ensure accuracy
  • Adhere to deadlines and strive for productivity and efficiency without compromising on quality.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Willing to work in shift based on work schedule and should be flexible working in night shift
  • Willing to work from office
  • Excellent English communication is Mandate
Job Responsibilities
  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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Application Deadline

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Additional Information

Job Location(s)

Hyderabad, India

Experience

Freshers / Experience

Salary

Best in industry

Job Type/Timing

Job Type: In Office Job Timing: Full Time

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