Enterprise Operations Engineer I
Enterprise Operations Engineer I
Mastercard ( Pune, India )
Mastercard Off campus drive 2024 for Enterprise Operations Engineer .Operations engineers work to maintain, optimize, and improve systems that keep businesses running smoothly. They often work across departments to troubleshoot and resolve complex issues, and they may work in industries such as construction, shipping, and manufacturing
We are looking to add an exceptionally talented Operations Engineer to our team. A thorough understanding of automation, system administration, and operations is required of the ideal applicant. They should also have a strong desire for ongoing development, be able to communicate clearly, and work well in cross-functional teams.
Skills set Required for this Job :
- Bachelor’s Degree related to Computer Science with strong orientation towards Network & Mainframes.
- As per Mastercard HR policy – Exp 0-1 year.
- Novice-level ability to perform post-event analysis.
- Demonstrates the ability to function in Network with CCNA trained & basic Mainframe knowledge of tandem technology.
- Follows standard policies and procedures for NOC in relation to issues, escalation, and reporting, if necessary.
- Effective Incident and Problem management skills.
- Excellent communication skills to handle customer across globe without escalations.
- Effective organization & interpersonal skills.
Job Responsibilities
- Perform Alert acknowledgement, converting Alerts to Incidents and work towards closure Execute Incident, Change, and Problem Management processes.
- Experience in collaborating with various vendors via Calls/Mails as to push the Incidents for resolution.
- Networking skills is must.
- Experience in Networking commands to check/share/Route logs to various internal teams and external vendors and to route central site and customer traffic as necessary to minimize downtime and impact to the brand and business respectively.
- Basic knowledge to work in mainframe terminal to support credit and debit related transaction issue.
- Â Knowledge/experience/Interest in Automation would be an added advantage.
- Fixed Night shift role spanning 12 hours (3d/4d pattern – 6:30PM IST to 6:30 AM IST), either from start or end of week.
- Hybrid work, candidate should abide to do work from Office for a minimum of 3 days as per management guidelines.
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What are the important dates & deadlines?
Application Deadline
ASAP
Additional Information
Job Location(s)
Pune, India
Experience
0-1 year.
Salary
Best in industry
Job Type/Timing
Job Type: In Office Job Timing: Full Time
