Hitachi IT Support Biggest Full Time Role Hiring For Freshers NEW

About Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.  We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive.  Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities.  We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture.  If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.

Role Overview

As part of a 24×7 global infrastructure management team, you’ll support day-to-day operations in a collaborative environment. In this entry-level role, your responsibilities will typically include deploying and maintaining global IT infrastructure, as well as contributing to its ongoing improvement and optimisation.

Key Responsibilities

• Monitor and support the organization’s day-to-day IT infrastructure and services.
• Install, configure, and maintain IT systems to ensure smooth business operations.
• Diagnose and resolve technical issues related to infrastructure, operating systems, applications, and network connectivity.
• Assist in improving system performance, reliability, and operational efficiency.
• Work closely with global teams to deliver high-quality IT support and infrastructure services.
• Communicate effectively with team members and stakeholders through email, collaboration tools, and meetings.
• Provide timely technical assistance while maintaining a customer-focused approach.
• Continuously learn new technologies and contribute to process improvements.

Required Skills

• Strong analytical thinking and problem-solving abilities.
• Good verbal and written communication skills.
• Basic knowledge of programming or scripting languages.
• Understanding of operating systems, databases, applications, and networking fundamentals.
• Willingness to learn emerging technologies and adapt to changing business needs.
• Positive attitude, self-motivation, and the ability to work independently as well as in a team.
• Commitment to delivering excellent user support and customer service.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Basic understanding of IT infrastructure and technical support concepts.
• Familiarity with scripting languages such as Python, PowerShell, or Shell Script is an added advantage.