Job Requirements
Service Delivery & Communication
● Customer Interaction: Respond to user inquiries, access problems, and issues with
Supply Chain (SCM) applications via email, phone, or ticketing tools.
● Relationship Management: Communicate daily with various customers to manage
relationships and ensure high satisfaction levels.
● Stakeholder Reporting: Prepare and communicate timely reports to Business
stakeholders regarding operational breaches and service status.
● Collaboration: Work closely with peer department personnel and specialists on tasks
outside immediate scope to ensure organizational alignment.
Work Experience
0-2 Years
25 years or below
Minimum 60% and above in 10th standard and Graduation
Graduates, Engineers, Post-Graduates/MBAs
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