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Accenture Technology Support Engineer Biggest hiring for freshers apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.
About Company :
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
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Job Description :
Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery.
Key Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in the development and maintenance of documentation related to system processes and procedures.
- Engage in continuous learning to enhance technical skills and knowledge relevant to the role.
Required Skills and Qualifications:
- Proficiency in Microsoft Windows Desktop Management.
- Good To Have Skills: Experience with remote desktop support tools.
- Familiarity with incident management systems and ticketing tools.
- Understanding of network configurations and troubleshooting. –
- Ability to communicate technical information effectively to non-technical users.
- Additional Information: – The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.
- This position is based at our Hyderabad office. – A 15 years full time education is required.
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