Ad Ops Associate, Amazon AdOps

About Company :

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Job Description :

The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible to perform certain accurate media plan creation/reviews and to handle reporting process within the tool. Job Description: In this role, the individual works under close supervision on completing the productivity and accuracy targets. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed.

He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge.

Role & Responsibility :

• Gain a thorough understanding of the business and operational area
• Process allocated work to meet and exceed daily productivity targets
• Maintain the highest standards around campaign QA, media plan creation/reviews
• QA campaigns that are trafficked to Amazon’s stable of properties: Amazon, IMDb, DPreview.com, etc.
• Provide support and coverage to other advertising teams
• Provide account team with screenshots confirming creative went live
• Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows
• Provide, verify 3rd party reporting
• Uphold user experience by confirming ad units when they go live

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BASIC QUALIFICATIONS

– Bachelor’s degree
– Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

• Show excellent oral and written communication skills in English with the ability to face external and internal customers in a professional and mature manner
• Basic Qualifications · Ideal candidate may have 1-4 years of work experience in relevant domain ·
• A bachelor’s degree or higher is required ·
• All candidates to have excellent oral and written English communication skills ·
• Knowledge of basic excel skills Outstanding organizational, prioritization, attention to detail and multi-tasking skills.
• Preferred Qualifications · Demonstrated problem solving and analytical skills
• Proven ability to work productively and efficiently in an independent setting
• Proven ability to clearly communicate with managers and associates at all levels
• Global perspective and understanding of business objectives ·
• Attention to detail and work with the highest level of accuracy
• Willing to work in a diverse atmosphere and contribute to an inclusive culture Shifts:
• Rotational (it is a 24*7 shift environment and shifts are rotational – changes every 3 months’) Weekly Off: Rotational.