Amazon Virtual Hiring Announced For Freshers Test Mail Chances

Amazon Registration for virtual hiring Apply now .This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers

About Company

Job Overview for Transportation Specialist

NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.

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Roles & Responsibilities:

• Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders)
• Maintain high standards of quality and productivity standards in all transactions or conversations
• Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues
• Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel
• Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data.
• Work within various time constraints to meet critical business needs
• the organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances.

Basic qualifications:

• Any under graduate (18+ years age), any graduate/post graduate

• 0-5 years of experience in customer support/operations support

• Freshers with no experience must have strong English communication skills through various means (verbal, written, or assisted communication methods)

A synopsis of a ‘Transportation Specialist’ role:

• Transportation Specialist at ROC works across two verticals – Inbound and Outbound operations.
• Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment.
• Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise.
• Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery.
• In addition to the IB or OB operations, transportation specialists support variety of tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such.
• A Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements from sites/carriers/shippers/drivers and be able to analyze data and effectively communicate the resolution or actions with an effort to meet the network speed and customer promise. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.