HackerEarth 40K per month Service Delivery Intern Internship

We’re looking for a Service Delivery Intern to create and manage skill assessments for our clients. You’ll work with customers and internal teams to ensure assessments are delivered accurately and on time.

Key Responsibilities:

1. Create Assessments: Build and customize tests based on client needs, make updates based on feedback, and ensure tests measure the right skills
2. Coordinate with Content Team: Work with content writers to prepare questions, share client requirements, and ensure quality alignment
3. Customer Calibration: Understand client requirements, discuss and finalize assessment plans, and adjust tests based on their input
4. Meet Delivery Deadlines: Plan and track timelines, ensure on-time delivery, and respond quickly during live hiring drives
5. Manage Question Library: Upload, organize, and maintain questions in the content system with proper tagging
6. Reporting and Analytics: Create insightful reports and presentations as relevant to the use case of customers.

Required Skills:

• Strong Excel skills and comfortable with data analysis
• Clear written and verbal communication
• Ability to manage multiple tasks and meet tight deadlines
• Detail-oriented with good organizational skills
• Problem-solving mindset and quick learner

Success Metrics:

• 100% on-time delivery of assessments
• High client satisfaction with quality and customization
• Smooth team coordination and accurate reporting

What You’ll Gain:

• Hands-on experience in skill assessment and client operations
• Exposure to diverse industries and hiring practices
• Project management and stakeholder coordination skills