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HSBC off campus drive for multiple roles freshers apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free
About Company :
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
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Contact Centre Representative
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking an experienced professional to join our team in the role of Contact Centre Representative.
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To be successful, you will:
- Sound understanding of quality and customer satisfaction measures deployed in Contact Centre environment
- Excellent email writing and verbal communication skills. Good prioritizing, planning and organizing skills.
- Adaptable and flexible to change. Open to working flexible shifting schedules
- Domain Knowledge required. Displays patience and empathy
- Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
- Ability to work in a high-volume, fast paced environment is required
- Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
- Takes pride in delivering what is promised in line with the customer and service expectations.Proficiency with personal computers and basic software packages and specialized applications.
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Business QA Associate
If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.In International Wealth and Premier Banking (IWPB), we aim to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs.
To be successful in this role, you should meet the following requirements:
- Good knowledge and experience of the testing process
- Strong awareness of digital channels and customer expectations
- A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individual roles and responsibilities.
- Good communication skills, both written and verbal, to explain complex issues
- Good decision making skills to be able to evaluate importance of defects found during testing, based on impact
- Enthusiastic and self-motivated
- Innovative having the ability to approach things differently or do different things to deliver goals
- Ability to influence and challenge to ensure that customer needs are represented
Apply Link
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