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Konecranes Freshers Hiring 2025 for Trainee, Global IT Technical Support. This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply Accenture All Active Entry Level Jobs For All Batch Freshers
About Company :
Konecranes is a global company with history dating back to 1910 – with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world.
Job Description :
We are looking for IT Trainee to join our Global IT Technical Support team in Pune SP Infocity office.
For the position of new trainee engineer, we are looking for a well-organized graduate to join our team. Meeting attendance, desktop and field research, all practical and administrative tasks assigned by the supervisor, site visits when necessary, project assistance, improvement suggestions, and report writing are among the duties of the trainee engineer. You should be willing to venture outside of your comfort zone and have the ability to collaborate with others.
Roles and Responsibilities:
- Manage all IT requests which are logged in IT-Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
- Assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required.
- Adopt IT processes and policies during day-to-day support.
- Handling IT project activities assigned to you.
- Identify and communicate the problem areas based on the incoming incidents.
- Assistance during User Acceptance Test
- Awareness of ISO 14001 and 45001 standards