Okta New Graduates hiring for Associate Technical Support Engineer Full Time NEW

Okta New Graduates hiring for Associate Technical Support Engineer. This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in Bengaluru, India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply All Active Superset Hiring For Freshers

About Company :

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Job Description :

Okta is looking for graduates who are ready to kickstart their careers within our Global Technical Support team!

The ideal person is articulate and passionate about technology. You have technical depth and a customer-first mentality, the motivation to take the initiative to own and resolve customer issues, and an interest in working in a dynamic, fast-growing, learning environment.

Job Duties and Responsibilities:

• Troubleshoot and Resolve Issues: Investigate and resolve technical support issues for Okta customers via phone, email, and our ticketing system.
• Customer Communication: Provide timely and professional communication to customers, ensuring they are kept informed of the status of their issues.
• Knowledge Sharing: Document solutions and contribute to our internal knowledge base to help the entire team and our customers.
• Collaboration: Work closely with senior engineers and other teams (such as engineering and product management) to escalate and resolve complex problems.
• Continuous Learning: Participate in ongoing training to stay current with Okta products and the broader IAM industry.
• Be a continuous learner!

Minimum Required Knowledge, Skills, and Abilities:

• Graduating in 2026 with a Bachelor’s degree in Computer Science or related fields.
• Ability to learn new technologies quickly.
• Excellent collaboration and communication skills (both verbal and written).
• Excellent analytical and organizational abilities. Ability to remain calm, composed, and articulate when dealing with high pressure situations.
• Familiarity with multi-factor mechanisms across both mobile and desktop platforms (Email, Push MFA, etc).
• Cross-platform OS knowledge [Linux, Mac OS X, Windows].
• Fundamental knowledge of Cyber Security and Cryptography
• Skilled in computer networking OSI, and network protocols such as SMTP, DNS and DHCP.
• Be able to translate technical issues to appropriate audiences.
• Broad knowledge of fundamental information security concepts.

What You Can Look Forward to as a Full-Time/Intern at Okta

• Supporting customers with real-world impact
• Mentorship and career growth
• Inclusive culture and fun communities
• Social impact opportunities
• Great perks and flexibility.