Razorpay Junior Analyst, Risk Management recent graduates apply now Full Time

Razorpay Junior Analyst, Risk Management recent graduates apply now  . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free 

About Company :

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

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Job Description :

A Junior Analyst assists senior management by gathering, cleaning, and analyzing data to generate reports, presentations, and actionable insights. Key duties include developing spreadsheets, updating databases, and identifying patterns with SQL/Excel. This entry-level position necessitates excellent analytical, communication, and problem-solving abilities, generally with 0-2 years of experience.

Responsibilities:

● Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
● Handle transaction queries in case of discrepancies where disputes arise from the customer.
● Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
● Speak to merchants or customers to understand and address queries/concerns.
● Identify innovative ways to reduce risks by providing inputs on enhancing the process and reducing monetary losses.

Skills and Experience

● Bachelor’s Degree.
● Freshers, knowledge about a customer support app or CRM, such as Freshdesk
● Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
● Interpersonal skills – Friendly and pleasant demeanor over phone and email
● Communication skills – Exceptional verbal and written communication

● Listening skills – Understand, anticipate, and resolve queries arising from various stakeholders
● Attention to detail and accuracy – Excellent organizational skills and multitasking skills.

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