Tech Mahindra direct referral for freshers 3.75 –4.2 LPA salary apply now Full Time

Tech Mahindra direct referral for freshers 3.75 –4.2 LPA salary apply now .This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in , India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply  All Trainee Active Jobs For Freshers

About Company

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Job Overview

A customer care representative answers questions from clients about a business’s goods and services. In order to deliver competent support, customer care representatives retain sufficient company and product expertise. another name for a customer care agent.

We are seeking a gregarious customer service representative that can quickly, competently, and amiably answer our customers’ questions about our products. By handling complaints and product issues and communicating in a polished, upbeat manner, the customer service representative will play a crucial role in keeping customers. You will use your multitasking abilities to concurrently type call documentation, navigate computers, and listen to and converse with consumers. You’ll be able to quickly win over customers’ trust and faith.

Roles & Responsibilities:    

• Handle inbound & outbound customer interactions professionally
• Resolve customer queries and service requests efficiently
• Ensure high levels of customer satisfaction
• Accurately document interactions in CRM systems
• Escalate complex issues when required
• Meet quality, productivity & performance benchmarks

Basic Qualifications:

•  Graduate / Undergraduate (Any discipline)
• Freshers & experienced candidates welcome
• On-site role (mandatory)
•  Immediate joiners preferred

Preferred Qualifications:

• Excellent English communication skills (neutral accent preferred)
• Strong listening & problem-solving abilities
• Customer-centric attitude
• Basic computer knowledge & CRM familiarity
• Willingness to work in night shifts

 Salary Package

•  ₹3.75 LPA – 0 to 6 months experience
• ₹4.2 LPA – 7 to 17 months experience
• Night shift allowances + attractive incentives