Tech Mahindra freshers Job Application Form – Customer Support Full Time

Tech Mahindra freshers Job Application Form – Customer Support . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based PAN India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Apply Accenture All Active Entry Level Jobs For All Batch Freshers

About Company :

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

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Job Description :

Welcome to the TechMahindra job application form! As a leading global technology solutions and consulting firm, TechMahindra is always seeking talented individuals to join our team and contribute to our success. Please take the time to carefully complete this application form, as it will be the first step in our evaluation process. We look forward to reviewing your application and potentially welcoming you to the TechMahindra family.

Customer service agents take orders, handle returns, assist clients with complaints and inquiries, and provide information about goods and services. They are occasionally perceived as playing a part in sales by assisting consumers in understanding the goods and responding to inquiries regarding their reservations.

To handle consumer complaints and questions, we are employing a customer service agent. Additionally, you will be required to handle orders, changes, and complaints through various means of contact. You must have prior computer skills and the ability to maintain composure when consumers are irate in order to succeed in this position.

Role & Responsibility :

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.