Tata Communication Mega Hiring Drive for Jr. Engineer – Cybersecurity Operations | 0-4 yr exp needed Full Time NEW

Tata Communication Mega Hiring Drive for Jr. Engineer – Cybersecurity Operations | 0-4 yr exp needed. This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in  India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free 

About Company :

Job Description :

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

RESPONSIBILITIES:

1.Taking ownership of customer issues reported, solving their problems through by providing resolution.

2.Researching, diagnosing, troubleshooting, identifying solutions to resolve system or application issues.

3.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

4.Ensure SLA are achieved and work proactively to maintain the same.

Qualification:

1. Graduate with 0-4 years of experience

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