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3 Biggest walk-in drive for Any graduates for Bangalore ,Pune ,Mumbai locations . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free
ABOUT COMPANY
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JOB DESCRIPTION
We are hiring Virtual Relationship Managers (VRMs) to manage customer relationships through digital channels. The role involves engaging with customers, understanding their financial needs, and promoting relevant banking products while ensuring a seamless customer experience. This is an excellent opportunity for fresh graduates looking to start a career in banking sales.
Responsibilities
- Connect with assigned customers as per defined contact policies
- Deliver a high-quality digital banking experience
- Understand customer requirements and recommend suitable products
- Handle inbound/outbound calls as per quality standards
- Resolve customer queries within defined timelines
- Promote digital banking services for enhanced customer convenience
- Maintain accurate records of customer interactions in CRM systems
- Address and resolve customer complaints effectively
- Build long-term customer relationships
- Ensure customer retention and minimize attrition
Sales & Portfolio Management:
- Achieve assigned sales and portfolio targets
- Cross-sell and up-sell banking products (TPP, Assets, Cards, etc.)
- Profile customers to identify sales opportunities
- Ensure eligibility and compliance before offering products
- Monitor key account activities and report as required
- Process customer requests and transactions accurately
Process & Compliance:
- Maintain proper documentation of all customer interactions
- Adhere to banking policies, regulatory norms, and internal guidelines
- Ensure timely updates in CRM and reporting systems
Eligibility Criteria:
- Qualification: Graduate (any stream )
- Experience: Freshers can apply (0–1 year experience preferred)
Key Skills Required:
- Basic knowledge of banking and financial products
- Strong verbal and written communication skills
- Customer-focused approach
- Sales and persuasion abilities
- Basic computer and CRM knowledge
- Ability to build and maintain customer relationships
Language Requirement:
- Fluent English (mandatory)
- Proficiency in any one: Hindi / Tamil / Malayalam / Kannada
For Bangalore location : Apply here
For Pune location : Apply here
For Mumbai location : Apply here
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