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HCLTech announced hiring for freshers for 4 Different roles Support Analyst and Analyst . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below. Also Check course section free
About Company :
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
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Support Analyst – Customer Care Chennai, Tamil Nadu
The Support Analyst plays a crucial role in enhancing business efficiency through operational reporting and data management. This position focuses on identifying issues, streamlining processes, and implementing impactful solutions within delivery enablement projects. The analyst will collaborate cross-functionally to ensure seamless integration of enhancements, ultimately driving improved outcomes.
Skill Requirements
1. Proficient Understanding Of Contact Center Operations And Customer Service Processes.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.
Apply Link
Support Analyst – Customer Care Noida, Uttar Pradesh
The Support Analyst plays a crucial role in enhancing business efficiency through operational reporting and data management. This position focuses on identifying issues, streamlining processes, and implementing impactful solutions within delivery enablement projects. The analyst will collaborate cross-functionally to ensure seamless integration of enhancements, ultimately driving improved outcomes.
Skill Requirements
1. Proficient Understanding Of Contact Center Operations And Customer Service Processes.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.
Apply Link
Support Analyst – Customer Care Lucknow, Uttar Pradesh
The Support Analyst plays a crucial role in enhancing business efficiency through operational reporting and data management. This position focuses on identifying issues, streamlining processes, and implementing impactful solutions within delivery enablement projects. The analyst will collaborate cross-functionally to ensure seamless integration of enhancements, ultimately driving improved outcomes.
Skill Requirements
1. Proficient Understanding Of Contact Center Operations And Customer Service Processes.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.
Apply Link
Analyst – Customer Care
Analyst – CC plays a vital role in ensuring the smooth operation and maintenance of voice communication systems. This position focuses on monitoring, troubleshooting, and providing technical support to enhance service reliability and performance while delivering exceptional customer service. The Analyst will engage with customers to resolve issues effectively and contribute to overall customer satisfaction.
Skill Requirements
1. Strong Understanding Of Customer Service Principles And Practices
2. Proficiency In Voice Communication Systems And Troubleshooting Techniques
3. Excellent Written And Verbal Communication Skills
4. Familiarity With Customer Satisfaction Metrics, Including Nps
5. Outcome-Oriented Mindset With A Focus On Achieving Project Goals
2. Proficiency In Voice Communication Systems And Troubleshooting Techniques
3. Excellent Written And Verbal Communication Skills
4. Familiarity With Customer Satisfaction Metrics, Including Nps
5. Outcome-Oriented Mindset With A Focus On Achieving Project Goals
Apply Link
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