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Tech Mahindra Biggest referral opportunity for freshers Technical Support Associate 0-2 Years Freshers apply . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.
About Company
Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.
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Job Overview
For the technical support role, we are seeking people with strong interpersonal skills and technical expertise. Among their responsibilities are troubleshooting technical issues, promptly responding to client feedback, and assisting with the launch of new applications.
IT systems are managed, maintained, and repaired by tech support staff. They are in charge of installing and configuring hardware and software, fixing network problems, and identifying and fixing flaws.
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Position Responsibilities
- Handle international customer queries
- Provide technical troubleshooting support
- Deliver an exceptional customer experience
- Work in a dynamic, fast-paced global environment
What We’re Looking For:
- Excellent communication skills
- Strong technical aptitude
- Customer-first mindset
- Willingness to work in rotational shifts
Requirements:
- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
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