CGI mass hiring drive for 3 different roles Freshers apply now NEW

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You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Apprentice – Python full stack with AI

An Apprentice will gain transition on ASOP tool suite and will work along with ASOP support team providing support to end users. This role is ideal for a curious learner who is eager to master the ASOP tool suite and provide effective support to ASOP users.

Key Responsibilities

• Eager to learn, adapt, and contribute to ASOP Support.
• Respond to customer or end-user queries via ASOP tool systems
• Diagnoses and troubleshoot problems.
• Provide timely solutions or connect with respective stakeholders for solution.
• Log, track, and update support tickets in ASOP Jira.
• Communicate clearly and professionally with customers or users.
• Keep users informed about the status of their issues.
• Provide guidance or instructions for resolving problems.

Key skills

• Strong analytical mindset with a knack for problem-solving
• Excellent communication and organizational skills
• Basic understanding of ticketing tools
• Participate in process mapping and documentation exercises
• Work with other teams such as development, QA, or network teams for problem resolution.
• Stay updated on product knowledge and new technologies.
• Suggest improvements to support processes.

Nice to Have

• Exposure to Atlassian tools (Jira, JSM & Confluence)
• Exposure to basic database knowledge
• Exposure to AI platforms like Azure AI, OpenAI, or Google Cloud AI

Skills:

• Application Development
• Applications Administration
• Database
• Communication
• Production Support

Apply Link for Apprentice – Python full stack with AI : Click here

Apply Link for Apprentice-Java/Support : Click here 

Apply Link for Apprentice : Click here

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