ZOHO Various Roles and Exams

1. Zoho Recruitment Overview

Zoho recruits through campus drives, off-campus drives, and referrals. The process may vary slightly depending on the role, but generally includes:

• Online Test (Aptitude + Reasoning + English + Technical Test)
• Coding / Problem-Solving Test (for technical roles)
• Technical Interview
• HR / Personal Interview

Some specialized roles may include projects, case studies, or advanced coding challenges.

2. Various Exams / Online Tests in Zoho

A. Zoho Online Aptitude Test

• Conducted for freshers and entry-level roles.
• Sections include:
  • Logical Reasoning / Analytical Ability
  • Quantitative Ability / Numerical Aptitude
  • English / Verbal Ability (Grammar, Comprehension)
  • Technical Test (for software and IT roles)
• Sometimes includes essay or paragraph writing for communication skills.

B. Technical / Coding Test

• For software or IT roles, includes MCQs and coding problems.
• Topics covered:
  • Programming Languages (C, C++, Java, Python)
  • Data Structures: Arrays, Strings, Linked Lists, Stacks, Queues, Trees, Graphs
  • Algorithms: Sorting (Quick, Merge), Searching (Binary, Linear), Recursion
  • Problem-solving: 1–2 coding problems (medium difficulty)
  • Computer Science fundamentals: OS, DBMS, Networking basics

C. Advanced / Project-based Test

• Optional or role-specific.
• Includes real-world problem-solving, coding challenges, or project evaluation.
• Tests analytical thinking, algorithm design, and practical coding skills.

D. Psychometric / Personality Test

• Some Zoho drives include psychometric or personality assessments.
• Evaluates attitude, cognitive skills, and cultural fit.

E. Communication / Conversational Test

• Evaluates spoken English, clarity, and confidence.
• Can be automated or conducted live by a recruiter.

3. Technical Interview

• Focused on projects, programming, DSA, and computer science fundamentals.
• Common topics:
  • Data Structures: Arrays, Strings, Linked Lists, Stacks, Queues, Trees, Graphs
  • Algorithms: Sorting, Searching, Recursion, Basic Dynamic Programming
  • Object-Oriented Programming concepts
  • SQL / Database queries
  • Operating System and Networking basics
• Candidates may be asked to write code live or explain their project work.

4. HR / Behavioral Interview

• Focuses on personal skills, attitude, and cultural fit.
• Common questions:
  • Tell me about yourself
  • Why Zoho?
  • Strengths and weaknesses
  • Handling conflicts or teamwork situations
  • Working under pressure or meeting deadlines
  • Knowledge about Zoho products (Zoho CRM, Zoho Books, Zoho Mail)
• Situational questions to test problem-solving and decision-making skills.

5. Various Roles in Zoho

Zoho recruits for a variety of technical and non-technical roles. Here’s a breakdown:

A. Software / Development Roles

• Software Engineer / Associate Software Engineer
  • Skills: Programming, DSA, SQL, OOP, problem-solving
• Full Stack Developer
  • Skills: Frontend (React, Angular), Backend (Java, Node.js), Database, APIs
• Software Tester / QA Engineer
  • Skills: Manual/Automation Testing, Selenium, Test Cases

B. IT / Technical Support Roles

• Technical Support Engineer
  • Skills: OS troubleshooting, Networking, Customer support
• System Analyst / IT Analyst
  • Skills: Databases, programming basics, reporting, documentation

C. Business / Non-Technical Roles

• Business Analyst
  • Skills: Requirement analysis, documentation, SQL, Excel, communication
• Project Coordinator / Management Trainee
  • Skills: Project planning, documentation, team coordination

D. Specialized / Data Roles

• Data Analyst / BI Developer
  • Skills: SQL, Tableau, Excel, Data visualization, analytics
• AI / Machine Learning Engineer
  • Skills: Python, ML algorithms, Data preprocessing, Scikit-learn, TensorFlow
• Cybersecurity / Network Engineer
  • Skills: Network protocols, firewall, Linux, basic security knowledge

6. Summary – Key Topics to Prepare